IT Support Technician Salary in West Midlands
Official ONS earnings for West Midlands, covering 12,000 jobs.
Median salary — West Midlands
£33,313
gross, per year, all employees
▲ 2.9% change on the previous year
Mean
£34,971
Jobs measured
12,000
What a typical it support technician takes home
On the median of £33,313, 2026/27 tax year, England, Wales and Northern Ireland rates, no pension or student loan.
Take-home a month
£2,292
Take-home a year
£27,505
Income Tax
£4,149
National Insurance
£1,659
What most it support technicians actually earn
Half of it support technicians in West Midlands earn between £27,225 and £43,721. Earning above £43,721 puts you in the top quarter of the profession.
ONS suppresses the detailed spread for this occupation at regional level, so this range describes the wider “Information Technology Technicians” group in West Midlands.
The full pay range
Each bar is the salary at that percentile — the 25th means a quarter of it support technicians earn less than this.
Where this figure comes from
- ONS occupation group
- IT user support technicians
- SOC 2020 code
- 3132
- Measure
- Gross annual pay, all employees
- Edition
- ONS Annual Survey of Hours and Earnings, 2025 provisional
ONS publishes a sampling error of 11.6% for this figure and asks that anything above 10% is treated as imprecise — too few people in this region answered the survey for this occupation. The figure is shown because it is the one ONS published, but it is not firm enough to rank West Midlands against anywhere else, so this page doesn't.
Source: Office for National Statistics, Annual Survey of Hours and Earnings. Contains public sector information licensed under the Open Government Licence v3.0. Figures are estimates from a survey of PAYE jobs and are not financial advice.
IT Support Technician salary FAQs
What is the average IT Support Technician salary in West Midlands?
The median is £33,313 a year and the mean is £34,971, according to the ONS Annual Survey of Hours and Earnings. Those cover all employees; ASHE publishes no full-time split at regional level.
How much does a it support technician earn per hour?
Across the UK the median hourly rate is £18.23 excluding overtime, or £18.42 for full-time employees. ASHE publishes hourly pay by occupation nationally only, so there is no separate rate for West Midlands.
What is a good IT Support Technician salary?
Half of it support technicians earn between £27,225 and £43,721. Anything above £43,721 is in the top quarter for the role.
What is the starting salary for a it support technician?
ASHE does not record experience, so there is no official starting salary. What it does show is that the lowest-paid 10% of it support technicians earn under £23,138 and the lowest quarter under £27,225 — the range a new entrant is most likely to be offered.
Do it support technicians in West Midlands earn more than the UK average?
The median in West Midlands is £33,313 against £34,314 across the UK, 2.9% lower. ONS marks the West Midlands figure as imprecise, so treat the gap as indicative.
Has it support technician pay gone up in the last year?
ASHE puts the year-on-year change in the median at +2.9% for this occupation in West Midlands. That compares the latest survey with the one before it and is not adjusted for inflation.
How many it support technicians are there in West Midlands?
ASHE counts around 12,000 employee jobs in “IT user support technicians” (SOC 3132) in West Midlands. Self-employed work is not included.
Is this figure official?
Yes. It comes from the ONS Annual Survey of Hours and Earnings, an accredited official statistic based on employer PAYE records.
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