IT Support Salary
Official ONS earnings for the UK, covering 152,000 jobs.
Median salary
£34,314
gross, per year, all employees
▲ 6.8% change on the previous year
Full-time only
£35,128
Part-time only
£18,912
Mean
£37,763
Jobs measured
152,000
What a typical it support takes home
On the median of £34,314, 2026/27 tax year, England, Wales and Northern Ireland rates, no pension or student loan.
Take-home a month
£2,352
Take-home a year
£28,226
Income Tax
£4,349
National Insurance
£1,740
What most it supports actually earn
Half of it supports earn between £27,882 and £43,911. Earning above £43,911 puts you in the top quarter of the profession.
The full pay range
Each bar is the salary at that percentile — the 25th means a quarter of it supports earn less than this.
IT Support salary by region
10 of 11 GB regions have a published figure for this occupation.
| Region | Median | Mean |
|---|---|---|
| London | £42,418 | £48,539 |
| East | £36,808 | £39,815 |
| Scotland | £35,021 | £37,707 |
| South East | £34,736 | £38,407 |
| West Midlands | £33,313 | £34,971 |
| North West | £32,959 | £37,385 |
| Wales | £32,654 | £32,541 |
| East Midlands | £31,587 | £34,716 |
| South West | £31,031 | £32,337 |
| Yorkshire and The Humber | £30,153 | £30,988 |
Where this figure comes from
- ONS occupation group
- IT user support technicians
- SOC 2020 code
- 3132
- Measure
- Gross annual pay, all employees
- Edition
- ONS Annual Survey of Hours and Earnings, 2025 provisional
ONS doesn't measure “it support” as its own category. These figures are for the wider group “IT user support technicians”, which includes this role alongside others. ONS measures IT user support technicians.
Source: Office for National Statistics, Annual Survey of Hours and Earnings. Contains public sector information licensed under the Open Government Licence v3.0. Figures are estimates from a survey of PAYE jobs and are not financial advice.
IT Support salary FAQs
What is the average IT Support salary in the UK?
The median is £34,314 a year and the mean is £37,763, according to the ONS Annual Survey of Hours and Earnings. Those cover all employees; full-time employees alone have a median of £35,128 and part-time employees £18,912.
How much does a it support earn per hour?
Across the UK the median hourly rate is £18.23 excluding overtime, or £18.42 for full-time employees. ASHE publishes hourly pay by occupation nationally only.
What is a good IT Support salary?
Half of it supports earn between £27,882 and £43,911. Anything above £43,911 is in the top quarter for the role.
What is the starting salary for a it support?
ASHE does not record experience, so there is no official starting salary. What it does show is that the lowest-paid 10% of it supports earn under £23,820 and the lowest quarter under £27,882 — the range a new entrant is most likely to be offered.
How much do the highest-paid it supports earn?
The top 10% of it supports earn more than £55,710 a year, and the top quarter more than £43,911. ASHE does not publish figures above the 90th percentile.
Which part of the UK pays it supports the most?
London, at a median of £42,418, is the highest of the 7 GB regions with a precise ONS estimate; Yorkshire and The Humber is the lowest at £30,153. Regions where ONS marks the figure as imprecise are not ranked.
Has it support pay gone up in the last year?
ASHE puts the year-on-year change in the median at +6.8% for this occupation in the UK. That compares the latest survey with the one before it and is not adjusted for inflation.
How many it supports are there in the UK?
ASHE counts around 152,000 employee jobs in “IT user support technicians” (SOC 3132) in the UK. Self-employed work is not included.
Is this figure official?
Yes. It comes from the ONS Annual Survey of Hours and Earnings, an accredited official statistic based on employer PAYE records.
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