IT Support Salary in London
Official ONS earnings for London, covering 26,000 jobs.
Median salary — London
£42,418
gross, per year, all employees
▲ 4.6% change on the previous year
Mean
£48,539
Jobs measured
26,000
What a typical it support takes home
On the median of £42,418, 2026/27 tax year, England, Wales and Northern Ireland rates, no pension or student loan.
Take-home a month
£2,838
Take-home a year
£34,061
Income Tax
£5,970
National Insurance
£2,388
What most it supports actually earn
Half of it supports in London earn between £34,414 and £55,186. Earning above £55,186 puts you in the top quarter of the profession.
ONS suppresses the detailed spread for this occupation at regional level, so this range describes the wider “Information Technology Technicians” group in London.
The full pay range
Each bar is the salary at that percentile — the 25th means a quarter of it supports earn less than this.
How London ranks for it support pay
1st
of 7 GB regions with a published figure
London pays it supports more than anywhere else ONS measures — £12,265 above Yorkshire and The Humber, the lowest of the 7.
Ranking compares published regional medians for the same occupation. It says nothing about cost of living — a higher median doesn't survive contact with rent. The cost of living calculator is the honest next step.
Where this figure comes from
- ONS occupation group
- IT user support technicians
- SOC 2020 code
- 3132
- Measure
- Gross annual pay, all employees
- Edition
- ONS Annual Survey of Hours and Earnings, 2025 provisional
ONS doesn't measure “it support” as its own category. These figures are for the wider group “IT user support technicians”, which includes this role alongside others. ONS measures IT user support technicians.
Source: Office for National Statistics, Annual Survey of Hours and Earnings. Contains public sector information licensed under the Open Government Licence v3.0. Figures are estimates from a survey of PAYE jobs and are not financial advice.
IT Support salary FAQs
What is the average IT Support salary in London?
The median is £42,418 a year and the mean is £48,539, according to the ONS Annual Survey of Hours and Earnings. Those cover all employees; ASHE publishes no full-time split at regional level.
How much does a it support earn per hour?
Across the UK the median hourly rate is £18.23 excluding overtime, or £18.42 for full-time employees. ASHE publishes hourly pay by occupation nationally only, so there is no separate rate for London.
What is a good IT Support salary?
Half of it supports earn between £34,414 and £55,186. Anything above £55,186 is in the top quarter for the role.
What is the starting salary for a it support?
ASHE does not record experience, so there is no official starting salary. What it does show is that the lowest-paid 10% of it supports earn under £27,401 and the lowest quarter under £34,414 — the range a new entrant is most likely to be offered.
Do it supports in London earn more than the UK average?
The median in London is £42,418 against £34,314 across the UK, 23.6% higher, which places it 1st highest of the 7 GB regions with a precise estimate.
Has it support pay gone up in the last year?
ASHE puts the year-on-year change in the median at +4.6% for this occupation in London. That compares the latest survey with the one before it and is not adjusted for inflation.
How many it supports are there in London?
ASHE counts around 26,000 employee jobs in “IT user support technicians” (SOC 3132) in London. Self-employed work is not included.
Is this figure official?
Yes. It comes from the ONS Annual Survey of Hours and Earnings, an accredited official statistic based on employer PAYE records.
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