IT Support Salary in West Midlands
Official ONS earnings for West Midlands, covering 12,000 jobs.
Median salary — West Midlands
£33,313
gross, per year
▲ 2.9% change on the previous year
Mean
£34,971
Jobs measured
12,000
What most it supports actually earn
Half of it supports in West Midlands earn between £27,225 and £43,721. Earning above £43,721 puts you in the top quarter of the profession.
ONS suppresses the detailed spread for this occupation at regional level, so this range describes the wider “Information Technology Technicians” group in West Midlands.
The full pay range
Each bar is the salary at that percentile — the 25th means a quarter of it supports earn less than this.
Where this figure comes from
- ONS occupation group
- IT user support technicians
- SOC 2020 code
- 3132
- Measure
- Gross annual pay, all employees
- Edition
- ONS Annual Survey of Hours and Earnings, 2025 provisional
ONS doesn't measure “it support” as its own category. These figures are for the wider group “IT user support technicians”, which includes this role alongside others.
Source: Office for National Statistics, Annual Survey of Hours and Earnings. Contains public sector information licensed under the Open Government Licence v3.0. Figures are estimates from a survey of PAYE jobs and are not financial advice.
IT Support salary FAQs
What is the average IT Support salary in West Midlands?
The median is £33,313 a year and the mean is £34,971, according to the ONS Annual Survey of Hours and Earnings.
What is a good IT Support salary?
Half of it supports earn between £27,225 and £43,721. Anything above £43,721 is in the top quarter for the role.
Is this figure official?
Yes. It comes from the ONS Annual Survey of Hours and Earnings, an accredited official statistic based on employer PAYE records, covering 12,000 jobs in this occupation.
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