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UK salary report · 2026

Call Centre Agent Salary in South East

Official ONS earnings for South East.

ONS Annual Survey of Hours and Earnings Where this comes from →

Median salary — South East

£25,626

gross, per year, all employees

Mean

£26,396

What most call centre agents actually earn

Half of call centre agents in South East earn between £15,707 and £31,042. Earning above £31,042 puts you in the top quarter of the profession.

ONS suppresses the detailed spread for this occupation at regional level, so this range describes the wider “Customer Service Occupations” group in South East.

The full pay range

Each bar is the salary at that percentile — the 25th means a quarter of call centre agents earn less than this.

10th
£8,729
20th
£13,856
25th
£15,707
30th
£18,303
40th
£22,715
50th
£24,801
60th
£26,638
70th
£29,336
75th
£31,042
80th
£33,229
Check where your salary sits

How South East ranks for call centre agent pay

3rd

of 3 GB regions with a published figure

South East is the lowest-paying of the 3 regions ONS measures for this role, £241 behind Yorkshire and The Humber on £25,867.

Ranking compares published regional medians for the same occupation. It says nothing about cost of living — a higher median doesn't survive contact with rent. The cost of living calculator is the honest next step.

Where this figure comes from

ONS occupation group
Call and contact centre occupations
SOC 2020 code
7211
Measure
Gross annual pay, all employees
Edition
ONS Annual Survey of Hours and Earnings, 2025 provisional

Source: Office for National Statistics, Annual Survey of Hours and Earnings. Contains public sector information licensed under the Open Government Licence v3.0. Figures are estimates from a survey of PAYE jobs and are not financial advice.

Call Centre Agent salary FAQs

What is the average Call Centre Agent salary in South East?

The median is £25,626 a year and the mean is £26,396, according to the ONS Annual Survey of Hours and Earnings. Those cover all employees; ASHE publishes no full-time split at regional level.

What is a good Call Centre Agent salary?

Half of call centre agents earn between £15,707 and £31,042. Anything above £31,042 is in the top quarter for the role.

Is this figure official?

Yes. It comes from the ONS Annual Survey of Hours and Earnings, an accredited official statistic based on employer PAYE records.

Official figures show the market. Your salary shows what employers actually pay.

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