Call Centre Agent Salary in Yorkshire and The Humber
Official ONS earnings for Yorkshire and The Humber.
Median salary — Yorkshire and The Humber
£25,867
gross, per year, all employees
▲ 25.5% change on the previous year
Mean
£26,671
What most call centre agents actually earn
Half of call centre agents in Yorkshire and The Humber earn between £17,066 and £28,400. Earning above £28,400 puts you in the top quarter of the profession.
ONS suppresses the detailed spread for this occupation at regional level, so this range describes the wider “Customer Service Occupations” group in Yorkshire and The Humber.
The full pay range
Each bar is the salary at that percentile — the 25th means a quarter of call centre agents earn less than this.
How Yorkshire and The Humber ranks for call centre agent pay
1st
of 3 GB regions with a published figure
Yorkshire and The Humber pays call centre agents more than anywhere else ONS measures — £241 above South East, the lowest of the 3.
Ranking compares published regional medians for the same occupation. It says nothing about cost of living — a higher median doesn't survive contact with rent. The cost of living calculator is the honest next step.
Where this figure comes from
- ONS occupation group
- Call and contact centre occupations
- SOC 2020 code
- 7211
- Measure
- Gross annual pay, all employees
- Edition
- ONS Annual Survey of Hours and Earnings, 2025 provisional
Source: Office for National Statistics, Annual Survey of Hours and Earnings. Contains public sector information licensed under the Open Government Licence v3.0. Figures are estimates from a survey of PAYE jobs and are not financial advice.
Call Centre Agent salary FAQs
What is the average Call Centre Agent salary in Yorkshire and The Humber?
The median is £25,867 a year and the mean is £26,671, according to the ONS Annual Survey of Hours and Earnings. Those cover all employees; ASHE publishes no full-time split at regional level.
What is a good Call Centre Agent salary?
Half of call centre agents earn between £17,066 and £28,400. Anything above £28,400 is in the top quarter for the role.
Is this figure official?
Yes. It comes from the ONS Annual Survey of Hours and Earnings, an accredited official statistic based on employer PAYE records.
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